Anonymous

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 Verified Buyer | map-marker Patna, Bihar
#4194542 
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Support code printer error occurred

Canon - Support code printer error occurred
Canon - Support code printer error occurred
Support code printer error occurred sir please thik kijiye jldi bahut jarurat hai support code 5B02 likh raha hai
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User's recommendation: Support code printer error occurred

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Jaxtin Add

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#4401731 
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I am not able to speak with someone for help this is my work you are playing with I really would like help from a support member please

1.0
I keep getting a machine to speak that can not help its directing me to a web site which at this point it is urgent I speak with a live rep I am having issues with a message on my ts5120 and I need to print important documents pleade help
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Cons:
  • Poor customer service

Preferred solution: Help with my canon please

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Vianney Tdz

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 Verified Reviewer | map-marker Hazleton, Pennsylvania
#4355223 
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Directions for setting up Fax feature of CanonMX920

4.2
I purchased this printer about six years ago. The directions for using the Fax feature have long since been misplaced; thus I have attempted to contact the company to get another copy of the instructions for my first use ever of this feature.The automated phone contact will not allow me to progress without the phone # I used at the time of the original set-up, and the automated phone contact does not recognize either of the two phone numbers I was using at the time. The automated phone contact has directed me to the company's website, but I do not have a computer. I need to talk to a human being at Canon!
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User's recommendation: Great product at a reasonable price, but relatively inaccessible technical service.

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Maria P Hus

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#4431144 
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Printer won't connect to Wi-Fi

It won't connect to my cellular phone and it gets stuck on the step of putting in the ink and takes very long to show up on my cellular phone
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Preferred solution: Get assistance

User's recommendation: Have patience

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Bruce S Rtx
#4406311 
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Trying to get the printer to work

1.0
I was sent to a website not sure how to get there why cant cannon get me there with out me having to look for the information on line
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Preferred solution: My printer to work

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Andre D Upo

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 Verified Buyer |

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#4190861 
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Register a product

3.4
Canon - Register a product
The person was able to provide information regarding my problem. Unfortunately since I purchased the camera from Walmart and they use a third party, the camera is not supposed to be sold in the USA and cant be issued a warranty. So my issue is with Walmart and jumboBuys though getting through Canon customer service was a task. Buyer beware when purchasing from box stores.
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Preferred solution: Since it wasn’t Canon’s fault I’m looking for anything.

User's recommendation: Best to purchase from a authorized dealer.

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Cristy Pzs

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 Verified Buyer | map-marker Corning, New York
#4040633 
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Need help setting up my printer

Canon - Need help setting up my printer
Canon - Need help setting up my printer
I dont have time Monday-Friday to call Sunday is my only time off. So 24 help on the phone would help
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User's recommendation: Don’t get a cannon

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V Padmanabham
map-marker Hyderabad, Telangana
#4383213 
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Service conplaint

Printing on the page is blured and not possible to print any kind of images like photos, scan, copy etc
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William B Amv
#4300306 
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Printer not working

1.0
two much work trying to resolve product problem with replacing an ink cartridge when there is an error message that there is a cartridge problem.
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Cons:
  • First canon printer ran out of service life

User's recommendation: do not seek service if you have problem

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Anonymous
map-marker Savage, Minnesota
#4305537 
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Wrong producf. Received

5.0
I ordered 271 black ink and received 270 pgbk along with the combo pack. I was told I would have to ship back the wrong product at my expense and then the right product would be sent
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User's recommendation: Reverify the order before having the order placed

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Anonymous
map-marker Valrico, Florida
#4305025 
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