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Contact Canon Customer Service

How to Reach a Person at Canon

Verified Contact Information

Toll-Free Number:

  • 1-800-385-2155
    USA
Call Now

Customer Service:

  • 1-800-652-2666
    USA
  • 1-626-898-4302
  • +44 189 564 8000
    United Kingdom
  • +44 800 474 6836
    United Kingdom

Customer Service:

uk@support.canon-europe.com
United Kingdom
support@canonprintersupportpro.us
Send Message

Canon Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Canon Phone Number
1 (800) 385-2155
Average Hold Time
00:01:41
Average Calls duration
4 minutes
Most Popular Canon Email Address
support@canonprintersupportpro.us
Canon Live Agent Availability
18% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
View full overview

How to Contact Canon Customer Service?

Most Popular Number:

(800) 385-2155
USA
Total calls: 806 Issues resolved: 29 Last call: Jul 6, 2026

Canon customer service in the USA has the support number 800 385 2155. This is the toll-free number which serves to get general information about services, ask about types of products, and receive advice on quality and assistance in choosing the device you need. The telephone line of the UK customer care department is 44 189 564 8000. Call this number and obtain help with issues related to ordering, billing, technical support and other information.

The working hours of the support team are Monday through Friday from 8:30 a.m. to 8 p.m. EST. The Canon customer service phone number is not available during the weekends and public holidays. The operation time of the support specialists depends on the country you are in. To check the availability time, open the official website, click the circle icon at the top of the screen, select the location and review the operation time.

The Canon email is uk@support.canon-europe.com. Customers can write letters to customer service to get an explanation of the issues they have. To get the response, make the letter filled with information about the model name, serial number, and operating system. Describe the issue and add some photo materials when they are available. The average period for the answer will take up to 5 days.

The Canon live chat is available on the site during the working hours. The bot operates the chat which generates the answer in the instant mode. Indicate your name and contact details, then describe the issue and send it to the online chat. The response will appear in a few minutes.

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Contact Information

Canon Website:

Canon Help Center:

Corporate Office Address:

Canon Inc.
Shimomaruko 3-chome, 30-2, Ohta-ku
Tokyo, Kanto 146-8501
Japan

Other Info (opening hours):

Other Locations:

Australia

The Park Estate,

5 Talavera Road,

Building A,

Macquarie Park,

New South Wales 2113


United States

One Canon Park,

Melville,

New York 11747


United Kingdom

3 The Square,

Stockley Park,

Uxbridge Middlesex UB11 1ET

More contact details

Summary of Canon Customer Service Calls

1.1K TOTAL
CALLS
03:22 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Canon?

Product/ Service Question:

  • “Fax is not working”
  • “Can’t get machine to work”
  • “Printer not working”

Request for Information Question:

  • “Order inquiry”
  • “Discuss a fault with my printer Cannonmg3250”
  • “Printer support”

Website/ Application Question:

  • “Instalation”
  • “Printer installation”
  • “MY PRINTER TS 3500 DIDNT HAVE A DISK TO INSTALL ON MY DESKTOP AND I CANNOT GET IT STALL ON MY COMPUTER.”

Staff Question:

  • “Services”
  • “Service conplaint”
  • “Service camera”

Shipping and Delivery Question:

  • “I purchase a package of the selfie printing paper and ink, and one of the inks is completely out”
  • “Delay for attending the complaint”
  • “Update on the delivery of my canon maxify gx6021 printer”

Return/ Replace Question:

  • “Change orientation to portrait tr4730”
  • “Do I need to return my printer”
  • “Printer set up was an impossible mess, directions incorrect. I own 2 other brands Epson and HP and they are leaps and bounds BETTER.”

Account Question:

  • “Ink subscription”
  • “Problem with give in the wlan password”
  • “Assign a Canon MG 2520 printer to a laptop that had no disk drive. Wanted to load software and driver on the laptop. Couldn’t do it cause I didn’t have an account”

Payments and Charges Question:

  • “Billing”
  • “Fraud department”
  • “Reverse charges on tech support”

Activation/ Cancellation Question:

  • “To cancel”
  • “I have placed an order on Jun 9 but Jun 10 I canceled but when I checked the money did not return to my bank account and I think waiting for a few days today is Jun 12 it still has not returned to my account. I. How long my money return”
  • “Membership renewal”

Cards Question:

  • “Printer problems, can't find pin number”
  • “I can't get sd card to format”
  • “Want to be removed my bank card from buying ink”

Refund Question:

  • “Refund”

Other Question:

  • “Repairs to SD 600”
  • “Printer”
  • “Won’t print from laptop”

Compare Canon Customer Service To

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Frequently Asked Questions

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