0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I have a perfectly working Canon Pixma MX340 Multi-Function Printer. I swapped out my Verizon Wireless Router, which necessitates reconnecting my printer.

My specific printer is no longer supported by Canon's "live" technician. All I can do is use their online support, which is not a live person. Online support requires me to use a USB port to re-sync my printer. My MacBook Air does not have a USB port.

So, I'm stuck. Canon will do NOTHING except offer a discount for me to purchase a new product. So here I am with a perfectly good computer, tons of ink, a MacBook Air, all the paper in the world and I cannot get the MacBook and printer to sync. Canon refuses to help.

They said, "We made a business decision to no longer support your printer.

The only choice you have is to become a part of our Discount Program to get a printer into your home though we cannot guarantee that your ink stock will work with the newer printer." I have many Canon products though will NEVER purchase another product from them again. The fact that they will not support their products is unconscionable!

User's recommendation: Be careful in buying Canon products because if you are lucky that your product lasts a long time you will find that you will have no support from them.

Location: Deptford, New Jersey

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Canon Reviews

  1. 60 reviews
  2. 24 reviews
  3. 12 reviews
  4. 12 reviews
  5. 7 reviews
Canon reviews