Canon Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
filters
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Canon - Customer service
No response and im waiting to give them money ???
Canon - A piece of junk.
It literally falls apart. It's like a cheap Chinese toy. I don't want to use wireless printing. Canon didn't provide a cable and finding the connection is impossible.
Product
I was just advised on Canon's website that the company has withdrawn ALL Windows 10 support, drivers and software for its CanonScan Lide 35 line of optical scanner devices. This is not the first time I have experienced Canon's disloyalty to its customer base. Based on...
Read more
Product
I didn't like
- Repeated abandonment of customer needs
Bad design on battery door on digital cameras and no notice to customers. I have owned Fine Canon Cameras for many years and they performed well.. The SX10IS was a fine camera, but the battery door appeared early in it's life. Thought It was solved bt removing the...
Read more
I have an Acer Chromebook. I needed a cloud ready printer because that is the only kind you can use with a chromebook. I decided to purchase a Canon MG2920 cloud ready printer. I had nothing but trouble with it going offline. I could make copies from the web in the...
Read more
Product
I didn't like
- It at all
- No technical support
- No fix for problem
I have had to send new camera back 3 times in 2 months to get the same problem repaired. Every time it has come back in the same condition as when I sent it. Their response is to s nd it in again. The camera is 2 months old and has been at Canon more than with me....
Read more
smoakyman
I feel your pain. They are the most inept company as far as customer support and trying to blame some other company or person for their problems.
My G12 needs repair and I just found out Canon no longer makes the parts. I've only had it for four years.That they do not provide parts after such a short time to me is pure customer negligence. Very unprofessional. Downright selfish, you ask me.I used to love Canon...
Read more
Product
I didn't like
- Canon customer service
I am a U.S. Marine I purchased a Canon EOS 50D about 7 years ago, recently the LCD screen cracked. I sent my camera to a canon factory service center in Norfolk VA with everything that was required to send them, 7 days later I get a letter in the mail, it was a Labor...
Read more
Product
Canon financial takes customers from dealers
We were a dealer for imagerunner copiers, we sent our customers to canon financial to offer lease options to our customers that we brought to them. When upgrade time comes up, they will not give you upgrade info. So you have given your customer to canon, Dealers Beware!!!
I have been trying to get customer support for a problem with my Canon Pixma pro 9500 MkII. The manual and on-line help do not resolve my problem. So far I have tried unplugging from the power and the USB port for 30 minutes, which does nothing. The print head never...
Read more
Product
I liked
- Picture quality
I didn't like
- Total lack of customer support
Select Reason
I don't really expect Canon to do anything about the problem I had. I more or less put this review out there to warn other consumers on what to expect when dealing with Canon.