Gaurav yadav Y

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838202****

Canon - 838202****
Canon - 838202****
Mera yek printer hae jo ki ye hali chal hi nhi rha hae aur ye abhi jaldhi hi liya gaya hae ese exchenj krna hae
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Loss:
$5100
Pros:
  • E3370
  • Canon pixma e3370
Cons:
  • 3370
Sadiq P Ysw

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I bought a Cannon E470 Printer Last Month, from day one scanner malfunctioned it scans in double color, I contacted Cannon Service Center they sent on technician by the name of Kiran, he said it was

Canon - I bought a Cannon E470 Printer Last Month, from day one scanner malfunctioned it scans in double color, I contacted Cannon Service Center they sent on technician by the name of Kiran, he said it was
Canon - I bought a Cannon E470 Printer Last Month, from day one scanner malfunctioned it scans in double color, I contacted Cannon Service Center they sent on technician by the name of Kiran, he said it was
I bought a Cannon E470 Printer Last Month, from day one scanner malfunctioned it scans in double color, I contacted Cannon Service Center they sent on technician by the name of Kiran, he said it was a manufacturing defect it had to be replaced as I don't have invoice copy they refused to replace or repair, Cannon Printer is under warranty I have enrolled online with Serial Number E470AGRT152****/09/2024Customer Service IDCIPL202371****868 Please do the needful
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Preferred solution: Replacement

Abhishek B Fsj

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Title: Disappointing Experience with Canon Warranty Department

Title: Disappointing Experience with Canon Warranty Department
Updated by user Sep 11, 2023

Canon said they did a repair but issue still persists. There is little mark on the lens and they didn’t gave me refund

Original review Aug 12, 2023
My recent interaction with Canon's warranty department has been nothing short of frustrating and disheartening. I purchased a Canon product with the expectation that their warranty would provide me with peace of mind and support in case of any issues. However, my experience has been quite the opposite. Firstly, trying to navigate the process of making a warranty claim was unnecessarily convoluted. The instructions provided were vague and unclear, and it took several attempts to even figure out how to initiate the process. When I finally managed to submit my claim, the response time was excruciatingly slow. It felt like my case was being neglected or ignored, which is far from the responsiveness I would expect from a reputable company's warranty department. After weeks of waiting, I was informed that my claim was denied due to reasons that were not adequately explained. It was baffling to receive such a response after investing time and energy into following their instructions. When I attempted to communicate further to seek clarification, the lack of empathy and understanding from their representatives was deeply disappointing. It was as if they were more interested in closing the case quickly than in actually assisting a customer in need. In a world where customer support and warranty services can make or break a brand's reputation, Canon's warranty department falls drastically short. The inefficiency, lack of transparency, and dismissive attitude have left me frustrated and regretful of my choice to invest in their products. This experience has certainly made me question whether I can rely on Canon's warranty for any future purchases.
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Loss:
$600
Cons:
  • Canon is the worst camera brand

Preferred solution: Full refund

User's recommendation: Don’t buy Canon Products

Anonymous
map-marker Las Vegas, Nevada

My Canon TS3322 printer will not connect

This is totally and completely pathetic. No help whatsoever and then wanting to charge me for trying to get my printer to hook up to my iPad.
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User's recommendation: If you want to avoid the total and complete runaround with this product, don’t buy it.

Anonymous
map-marker Bellevue, Washington

Help guy really helped

The instructions on line were NOT clear. I am thrilled that I had real knowledgeable person helping me over the phone. I had struggled for 3-4 hours and he had it working In minutes!
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User's recommendation: Yes I will because a real person helped

Anonymous
map-marker Bellevue, Washington

Help printer would not connect to my WiFi

Thats about it. It would not connect and the online and AI chats could not fix it. The Manuel didnt have enough easy access to use. Skipping back and forth on the computer to the phone was very difficult.
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User's recommendation: Call the number to talk to real people and get help without the frustration

Rawlin J Upq

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PRINTER